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What You Agree To When You Use 999gg

These Terms & Conditions set out the rules that apply to your account, your transactions, and your use of 999gg — including deposits made via DANA, OVO, or GoPay. Access is subject to local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredLocal law governs accessOne account per personTerms may be updated

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HOW WE HANDLE POLICY

What We Do to Keep Your Account Safe

These Terms are not just text on a page — they define how we operate your account, protect your wallet data, and handle disputes. We apply the same standards to every account, whether you deposit via DANA in Jakarta or top up via GoPay from Surabaya. Here is how we put these commitments into practice.

Wallet Data Security We do not store your DANA, OVO, or GoPay credentials on our servers. Payment details pass through encrypted channels and are verified at the point of transaction only.

Account Retention Rules Your account data is retained for as long as your account remains active and for the period required under the applicable jurisdiction. You may request a data summary by contacting support.

Dispute and Review Process If you believe a transaction or account action breaches these Terms, raise it via live chat or email within 30 days. We log every dispute and respond with a reference number.

Terms Change Notification When we update these Terms, we post a notice on the account login page and, where possible, send an alert to your registered contact. Your continued login confirms acceptance.

How These Terms Apply to Your Account

999gg Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with 999gg, you confirm that you have read and accepted these Terms & Conditions in full. Your account is personal — it cannot be shared, sold, or transferred to another person. Each wallet you link, whether DANA, OVO, or GoPay, must belong

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to you and match the name on your account registration. If there is a mismatch between your registered name and your payment wallet, withdrawals may be held pending verification. We reserve the right to request identity documents at any stage to confirm account ownership. Funds deposited
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via your e-wallet are credited to your account balance once the transfer clears on our system — the timing depends on your wallet provider and network conditions. We do not accept deposits from third-party wallets or accounts that do not match your registered profile. These Terms
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are governed by the rules of the jurisdiction in which 999gg operates, and access is available only where local law permits. We may amend these Terms at any time; continued use of your account after any update constitutes acceptance of the revised version. If you disagree
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with an update, you may close your account by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these Terms & Conditions is unclear, or if you need to dispute a transaction or request an account review, our support team handles those queries directly. You can reach us through the channels below — have your account ID and registered wallet name ready before you get in touch.

Common Questions About 999gg Terms

These are the questions we get most often about how these Terms & Conditions apply to accounts, wallets, and eligibility. If your question is not covered here, live chat is the quickest route to a direct answer.

Yes. These Terms cover every transaction on your account regardless of which wallet you use. DANA, OVO, and GoPay transactions are all subject to the same account and verification rules.

We will place the withdrawal on hold and contact you to verify ownership. You will need to submit an identity document before the transaction can proceed. This protects your account from unauthorised withdrawals.

No. These Terms permit one account per person. Duplicate accounts may be suspended and balances frozen pending a review. If you think an error has created a duplicate, contact support immediately.

We post a notice on the login page whenever Terms change. Where we hold a valid contact for your account, we will also send an alert. Logging in after an update means you accept the revised Terms.

Access depends on local law and is available only where permitted in your region. We encourage you to confirm that use of the platform is lawful in your specific location before opening an account.

Reach out via live chat or email within 30 days of the transaction. Include your account ID, the wallet used — DANA, OVO, or GoPay — and the date of the transaction. We log every request and issue a reference number.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use 999gg

What We Do to Keep Your Account Safe

Reach Us About Your Terms Query

Common Questions About 999gg Terms

01 Do these Terms apply to all payment methods including DANA, OVO, and GoPay?

02 What happens if my wallet name does not match my account registration?

03 Can I hold more than one account on 999gg?

04 How will I know if these Terms have been updated?

05 Is access to 999gg available everywhere in Indonesia?

06 How do I formally request a review of a disputed transaction?

Terms & Conditions

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